Front Desk Agent

Your role at Arslan Group

Are you customer-oriented, a strong communicator, and do you love staying on top of things? As a Front Office Assistant at Arslan Group in Haarlem, you will be the first point of contact for our clients. You will ensure a warm welcome and keep everything running smoothly and professionally at the reception desk and over the phone. We are looking for an enthusiastic colleague to join our branch in the short term.

In this versatile role, you will combine customer contact with scheduling, administration, and light sales activities. You will greet clients with a friendly smile, ensure appointments are scheduled correctly, and support your colleagues where needed. Your responsibilities will include:

• Answering and handling phone calls

• Scheduling and rescheduling appointments

• Managing, checking, and reviewing the daily schedule

• Welcoming and assisting clients

• Carrying out light administrative tasks

• Performing light sales activities

• Supporting colleagues with day-to-day operations

Your strengths

You are professional, representative, and a clear communicator, both on the phone and in person. Even when things get busy, you keep your head cool and work accurately. You take initiative, work independently, and love helping your team. Additionally, you bring the following:

• Strong planning and organizational skills

• A commercial mindset and interest in light sales tasks

• A flexible and collaborative attitude

• Availability on Tuesdays, Fridays, and Saturdays; Saturday is a mandatory workday

• The ability to start in the short term

Experience as a front office assistant, receptionist, service desk agent, or in a similar customer-facing role is a plus. However, we value your motivation and attitude just as much.

What we offer

At Arslan Group, you will work in a professional and customer-oriented environment. You will join a dedicated team with room for personal growth. You can look forward to:

• A dynamic role with plenty of customer contact

• A workspace at our Haarlem branch

• Fixed workdays on Tuesdays, Fridays, and Saturdays

• The option to add Monday or Wednesday as an extra workday

• An immediate start date

Want to join our team? Fill out the application form below and apply for the Front Office Assistant position in Haarlem.