Privacy Policy

At Arslan Group, we highly value your privacy. In this privacy statement, we explain which personal data we collect, why we do so, and how we handle it.

Contact details

Arslan Group

Corkstraat 11, 3047 AC Rotterdam

info@arslangroup.nl

010 752 12 32

Arslan Group is responsible for the processing of your personal data as outlined in this statement.

Personal data we process

We process your personal data because you use our website, services, or because you provide it to us yourself.

This concerns the following details:

• First and last name
  
  

• Address details
  
  

• Phone number
  
  

• Email address
  
  

• Any messages or questions you send to us via the contact form or email
  
  

• Data about your browsing behavior collected via cookies (see also our Cookie Policy)

We do not collect sensitive personal data (such as citizen service numbers (BSN), religious beliefs, or medical data).

Purposes of data processing

We use your data for the following purposes:

• Handling contact requests or quotes
  
  

• Providing our services
  
  

• Improving our website and services
  
  

• Marketing and advertising purposes (e.g., via Meta Pixel, with your permission)
  
  

• Legal obligations (such as invoicing and administration)

Automated decision-making

Arslan Group does not make decisions based on automated processing that could have (significant) consequences for individuals.

Retention period

We do not retain personal data longer than is strictly necessary to realize the purposes for which it was collected.

• Contact requests: up to 12 months
  
  

• Customer details: for the duration of our collaboration + 7 years (due to tax retention obligations)
  
  

• Cookies: see the retention periods in our Cookie Policy

Sharing personal data with third parties

We only share your data with third parties if this is necessary for our services or to comply with a legal obligation.

Examples of this include:

• Our website hosting provider
  
  

• Bookkeeper or accounting firm
  
  

• Marketing partners (such as Meta or Google, with your permission)

With companies that process your data on our behalf, we enter into a data processing agreement to ensure the same level of security and confidentiality for your data.

Cookies and tracking technologies

Arslan Group uses cookies and similar technologies (such as the Meta Pixel and Google Analytics) to gain insight into website usage and to personalize advertisements.

You can find more information about this in our Cookie Policy.

Security of personal data

We take appropriate technical and organizational measures to prevent misuse, loss, or unauthorized access. For example, we use secure connections (SSL), restrict access to data, and regularly review our security measures.

Your rights

You have the right to:

• Access your personal data
  
  

• Correction or deletion of your data
  
  

• Restriction of processing
  
  

• Transfer of your data (data portability)
  
  

• Withdrawal of consent (e.g., for marketing cookies)

Would you like to exercise one of these rights? Please send an email to info@arslangroup.nl. We will respond within 30 days.

Complaints

Are you not satisfied with how we handle your data? You can file a complaint with the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl.

Changes

We may update this privacy statement from time to time. You can always find the most current version at www.arslangroup.nl/privacy-verklaring.